New and Existing Supplier Setup

Supplier Setup and Change Requirements

Lilly is committed to ensuring the proper handling of Personal Information collected in connection with your business relationship with Lilly, in accordance with Lilly’s Privacy and Data Protection Policy and local law. Please read the Lilly Third Party Provider Privacy Notice.

Required Documents

Situation	Required Documentation
New supplier	Required Documentation: Supplier Information Form (SIF) and
Reactivate supplier after inactive period	Required Documentation: Tax Form: Supplier domiciled in U.S. – W9, Supplier domiciled outside U.S. – W8 or 8233
Name or Tax ID change	Required Documentation: Note: Lilly cannot provide guidance on which tax form is appropriate for the supplier’s business circumstance. Please consult the IRS instructions or a tax professional for questions regarding tax forms.
Address change	Required Documentation: Supplier Information Form (SIF)
Contact (email, fax, phone) change	Required Documentation:
Diversity Categorization change	Required Documentation:
Banking detail change	Required Documentation: Electronic Payment Enrollment Form
Enroll in electronic payments	Required Documentation:

Situation

Required Documentation

New supplier

Required Documentation:

Supplier Information Form (SIF) and

Reactivate supplier after inactive period

Required Documentation:

Tax Form: Supplier domiciled in U.S. – W9, Supplier domiciled outside U.S. – W8 or 8233

Name or Tax ID change

Required Documentation:

Note: Lilly cannot provide guidance on which tax form is appropriate for the supplier’s business circumstance. Please consult the IRS instructions or a tax professional for questions regarding tax forms.

Address change

Required Documentation:

Supplier Information Form (SIF)

Contact (email, fax, phone) change

Required Documentation:

Diversity Categorization change

Required Documentation:

Banking detail change

Required Documentation:

Electronic Payment Enrollment Form

Enroll in electronic payments

Required Documentation:

Supplier Information Form (SIF): Form will not open in Internet Explorer. Right-click and select "save target as ..." and save file to desktop, then open; OR, use Chrome to access the site and file.

Electronic Payment Enrollment Form: Used when requesting to be switched from check to electronic payments or to request a change to supplier electronic payment bank details. Form will not open in Internet Explorer. Right-click and select "save target as ..." and save file to desktop, then open; OR, use Chrome to access the site and file.

Tax Forms: Supplier must determine appropriate tax form for its business situation. Lilly must obtain a current version of the form applicable to the supplier’s business situation.

Supplier domiciled in the U.S.: Form W9 and Instructions

Supplier domiciled outside the U.S. withholding (please read U.S. Withholding Tax Information below)

IRS W-8 Series Forms and Instructions
Form 8233 and Instructions
Form W-8 Beneficial Owner – Entities: Form W-8BEN-E
Form W-8 Beneficial Owner – Individual: Form W-8BEN

Additional Helpful Links

For Suppliers Located Outside the United States

U.S. Federal Withholding Tax Information for Foreign Suppliers

The United States government, through the United States Treasury which is the U.S. governmental agency responsible for tax collection and tax law enforcement, generally requires United States companies making payments to non-U.S. persons or companies to withhold 30% of payments subject to Non-Resident Alien (NRA) withholding.

Not all payments are subject to withholding and the withholding rate may be reduced under certain tax code provisions or tax treaties. Any reduction of the 30% withholding tax is dependent upon obtaining a valid W-8 series form or 8233 identifying your status and declaring that you are eligible for an exemption or reduced withholding rate due to an income tax treaty between your country and the United States, if applicable. These forms will be required prior to engaging in business with Lilly or when a supplier’s existing form has expired.

Lilly cannot provide income tax advice to you; however, we do want to make the U.S. tax compliance process as straightforward as possible. You can also review a list of Frequently Asked Questions (FAQs) regarding the requirements and process. If after reading these instructions and reviewing the FAQs you have additional questions, we recommend that you consult your tax professional or you may refer to the website of the IRS which provides the appropriate forms and instructions you may need and informative publications that may be helpful to you. Of note, Publication 515, Withholding of Tax on Nonresident Aliens and Foreign Entities and Publication 519, U.S. Tax Guide for Aliens, may be beneficial.

Taxpayers located outside the United States may also contact the IRS by mail, phone, or fax at the U.S. contact information below. Also, international offices are available and are listed here.

Internal Revenue Service

International Accounts

Philadelphia, PA 19255-0725

Tel: 267-941-1000 (not toll-free) Fax: 267-941-1055

Phone service available from 6 a.m. to 11 p.m. (Eastern time), Monday through Friday

Where to Submit Documentation

Situation	Required Documentation
New supplier	Required Documentation: Submit documentation to your Lilly contact
Reactivate supplier after inactive period	Required Documentation:
Existing supplier – all change requests	Required Documentation: Web invoicing site: Instructions OR
Existing supplier – enroll in electronic payments	Required Documentation: email: P2P_Answer_Center@Lilly.com

Situation

Required Documentation

New supplier

Required Documentation:

Submit documentation to your Lilly contact

Reactivate supplier after inactive period

Required Documentation:

Existing supplier – all change requests

Required Documentation:

Web invoicing site: Instructions OR

Existing supplier – enroll in electronic payments

Required Documentation:

email: P2P_Answer_Center@Lilly.com

Invoicing Requirements

Please see the Lilly Supplier eConnect page for Canada, Ireland, United Kingdom, Norway, Sweden, Denmark, France, Belgium, Netherlands, Germany, Austria and Spain.

United States and Puerto Rico

Lilly is committed to achieving on-time, accurate payment. However, there are key points to understand:

Lilly’s standard terms are net 60 days from date of receipt of a valid/accurate invoice.
Web invoicing is required for all Purchase Order (PO) business.
Inaccurate invoices will be rejected and accurate resubmission will be required.
Lilly issues payments on a weekly basis. All invoices which have reached their payment term maturity will be accumulated and paid in the next weekly payment.

Invoice Requirements for All Suppliers
Follow the instructions below carefully to ensure proper and timely payment of invoices. If an invoice is received and does not comply with the following requirements, it will be rejected and returned for correction. Payment terms begin when a valid/accurate invoiced is received by Lilly Accounts Payable.

Invoice must include the following information:

Eli Lilly and Company PO number (10 digit beginning with 41, 45, 47 and 49)

Identifying number (invoice number)

Invoice rate

Supplier's name and address – must agree to PO

Customer's name and address – Lilly entity

Details of the goods or services provided

Goods and services must be invoiced on separate lines and must reference the appropriate PO line item number

Goods quantity (must be same UOM as PO and not exceed 3 decimals)

Price of goods or services – must be same currency as PO

Additional miscellaneous charges (i.e., sales tax, freight) must be separate items on the invoice

If VAT is being charged, invoice must include:

VAT registration number

Rate of VAT

Amount of VAT charged

Total amount due – must be same currency as PO

Any other supporting documentation that allows the Lilly business owner to verify the amounts charged to ensure they are consistent with the agreement

In General, Supplier statements, quotes or proforma invoices WILL NOT be accepted as a valid invoice unless local country regulations state otherwise.

Invoices must be submitted immediately upon shipment of goods or rendering of services

Supplier should monitor the PO details and open balance and resolve any issues prior to issuing invoice

Changes to supplier name, withholding status (Puerto Rico suppliers), banking instructions, etc., should be submitted to Lilly immediately. Please see instructions in the Supplier Setup and Change Requirements section above.

Credits Due Lilly

Credits or credit memos must be submitted separately from invoiced charges and submitted to Lilly immediately upon identification.

Credit memo should reference the related PO, if applicable.

Under no circumstances should the supplier use credits to reduce future invoices.

Suppliers who submit invoices via the Lilly Supplier eConnect Portal must submit credit memos via the web also.

: Access Adequate Invoice Documentation for specific requirements for suppliers doing business with Lilly USA Sales and Marketing.

In order for Lilly to determine if payments made to suppliers outside the United States (OUS) are subject to U.S. federal tax withholding, Lilly must obtain information related to the goods/services being provided AND whether the income is U.S. sourced.

If the additional is not accurate on the invoice submission, the invoice approver will reject the invoice. This will delay payment and require accurate invoice resubmission.

Web Invoicing OUS suppliers
You must accurately answer four questions when submitting your web invoice:

Does the invoice include goods only? If yes, no additional information will be necessary

Provide the type of income related to the invoice

Location of the service: U.S. only, OUS only, both

U.S. Base Amount: Amount of the income related to services performed in the U.S. or related to U.S. property

Paper Invoicing OUS Suppliers
If you or your company provide services within the U.S. or if the property that produces the income is located in the U.S., provide a completed Type of Income Questionnaire for every invoice submitted. Do not combine multiple invoices into one questionnaire.

Electronic PO Invoice Submission – Web Invoicing via Lilly Supplier eConnect Portal
The default invoicing method for doing business with Lilly in the United States (U.S.) and Puerto Rico is web invoicing. Lilly uses Direct Commerce, a leader in the e-invoicing market, to host our web invoicing system. All new PO suppliers doing business with Lilly in the U.S. and Puerto Rico are required to enroll in web invoicing.

Web invoicing offers the following benefits to the supplier:

Cash predictability-visibility to when payments will be made

Reduction of incorrect, unpaid invoices

Elimination of misdirected/lost invoices, mailing cost and lost time in mail

24/7 posting of invoices – payment terms begin immediately upon submission

Option to select expedited payment terms in lieu of a discount on each invoice

What to Expect
When your supplier account is established in Lilly Supplier eConnect, the supplier Accounts Receivable contact will receive a message from Direct Commerce Support. This message will include a Quick Start Guide and a user login and temporary password. The A/R contact must take action to complete the registration and set up other customer service individuals to receive POs and A/R individuals to submit invoices.

If you are an existing supplier and would like to utilize web invoicing, complete the online web invoicing enrollment form. Or if you're an existing supplier and are already enrolled in web invoicing, log in here.

Suppliers who have EDI capability and submit an average of 40 or more invoices a month to Lilly can be approved for our integrated Web EDI option. Suppliers who are interested in this option should contact the Lilly P2P Answer Center via email (p2p_answer_center@lilly.com) to request this option. The supplier’s EDI team will work with the technical team at Direct Commerce on the integration details. Our EDI standard EDI version is ANSI X12 4010 for 850 outbound and 810 inbound.

Web suppliers should not mail Lilly any invoice that has been or will be submitted via Lilly Supplier eConnect. Mailed invoices will be discarded.

PO Invoices – Paper Submission
Regular Mail

Eli Lilly and Company, Elanco U.S. Inc., Lilly USA, LLC, Lohmann Animal Health
PO Box 7045
Troy, MI
48007-7045

Lilly del Caribe, Inc.
PO Box 7041
Troy, MI
48007-7041

Eli Lilly Export S.A.
PO Box 7024
Troy, MI
48007-7024

Eli Lilly Canada Inc., Elanco Canada Limited
C/O UPS-SCS7315 David Hunting Dr. Unit 2
Mississauga, Ontario
L5S 1W3

Overnight Courier
Name of Lilly legal entity being invoiced
1872 Enterprise Dr.
Rochester Hills, MI
48309-3801

Non-Purchase Order (Non-PO) invoicing
PCard – U.S. suppliers only

Contact your Lilly business contact to determine if PCard would be appropriate for the purchase. Many departments within Lilly have a departmental Visa PCard that can be used for purchases from U.S. suppliers < $10,000.

Under no circumstances should the supplier submit an invoice to Lilly Accounts Payable for a purchase made via a PCard. Receipts for the purchase must be sent directly to the cardholder.

Need additional help with invoicing?

Contact the Eli Lilly and Company Purchase to Pay Answer Center:

Phone: local 317-655-2700; toll-free 877-511-1529
Email: P2P_Answer_Center@Lilly.com
Business hours: 7 a.m. to 5 p.m. (Eastern time), Monday through Friday

Sales and Use Tax Direct Pay Permit And Exemptions

Direct Pay Permits

Indiana

Eli Lilly and Company maintains an Indiana Sales and Use Tax Direct Pay Permit, which authorizes Lilly to make direct payments to the state for the taxes. For purchases subject to Indiana sales and use tax, suppliers should not invoice Lilly for the taxes.

Construction Contractors: Do not use this Indiana Direct Pay Permit.

New Jersey

Eli Lilly and Company’s subsidiary, ImClone Systems, LLC, maintains a New Jersey limited Sales and Use Tax Direct Pay Permit, which authorizes Lilly to make direct payments to the state for the taxes when the taxability is not known at the time of purchase. For purchases subject to New Jersey sales and use tax, please send requests for a Direct Pay Permit to the following email address: vendorcertificaterequest@lilly.com.

The following information should be included in the request:

Legal Entity Name and Address of the Vendor requesting the exemption certificate
Description of what is being purchased
Name of Lilly Contact
Lilly Entity Name paying for good or service
- (Eligible Lilly Entities include: Eli Lilly and Company, and ImClone Systems)
Address where the goods are being delivered, or location of services performed

A tax team member will contact you within two business days with any additional questions, instructions to charge applicable tax on the invoice, or to provide the Direct Pay Permit.

Sales Tax Exemption Certification Request

Submit all requests for Eli Lilly and Company’s Sales Tax Exemption Certificate to the following email address: vendorcertificaterequest@lilly.com. The following information should be included in the request:

Legal Entity Name and Address of the Vendor requesting the exemption certificate
Description of what is being purchased
Name of Lilly Contact
Lilly Entity Name paying for good or service
- (Common Lilly Entities include but are not limited to: Eli Lilly and Company, ImClone Systems, Lohmann Animal Health, Lilly USA, Elanco US)
Address where the goods are being delivered, or location of services performed

A tax team member will contact you within 2 business days with any additional questions or to provide the Sales Tax Exemption Certificate.