Eli Lilly and Company World Headquarters
Lilly Corporate Center
Indianapolis, Indiana 46285 USA
Africa, Middle East, Russia, Turkey and Asia
Eli Lilly Regional Operations, Ges.m.b.H.
Tel: +43 1 71178-0
Fax: +43 1 71178 312
Eli Lilly Australia Pty Ltd
112 Wharf Road
Eli Lilly Canada Inc.
3650 Danforth Avenue
Toronto, Ontario, Canada
Central and Eastern Europe
Eli Lilly Regional Operations Ges.m.b.H
Eli Lilly Japan K.K.
Sannomiya Plaza Building
Chuo-ku, Kobe 651-0086
Lilly Corporate Center
Mail Drop Code 1852
Indianapolis, Indiana 46285
U.S. Switchboard: +1-317-276-2000
U.S. Fax for Emerging Markets: +1-317-276-4878
LillyMedical.com is available to all health care professionals in the U.S. This online resource offers Lilly medical information using a self-directed search. Visitors to the site can submit a question or chat with a Lilly Medical Professional.
If you are a customer and have questions regarding Lilly products, please call The Lilly Answers Center at 1-800-LillyRx(1-800-545-5979). Health care providers should also call this number to request a visit from a Lilly sales representative.
Any event involving a known or suspected human death, related to a human or animal health product or device must be reported to The Lilly Answers Center (TLAC) at 1-800-LillyRx (1-800-545-5979) immediately (within 24 hours of receipt). All other reports, whether they relate to humans or animals, must be made within one business day.
If you are a customer and need patient assistance, please call The Lilly Cares Program at 1-800-545-6962.
Report an Ethics Violation / Concern
If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us by calling the Lilly Ethics and Compliance Global Hotline at 1-800-815-2481 or via http://lillyethics.ethicspoint.com. Please note, if you are reporting from outside of the United States, you will be prompted with instructions for submitting a report consistent with local process. For Reporting from Countries with Hotline Reporting Restrictions, please click here. For direct dialing instructions, please click here.
Health Care Provider Helpline
If you are a health care provider and have questions on the physician payment registry or believe that a Lilly sales representative inappropriately promoted a product or engaged in questionable conduct, you may contact Lilly at 1-877-237-8197 or visit our helpline. Please note that this number and website are intended only for health care providers. For requests for samples or a visit from a Lilly sales representative, please call The Lilly Answers Center (TLAC) at 1-800-545-5979.
Adverse Events (Human and Animals)
To make a report related to Elanco products, including any reports of known or suspected human death, call the Elanco phone line at (800)428-4441 or (800) 722-0987, immediately (within 24 hours of receipt). All other reports, whether they relate to humans or animals, must be made within one business day. Please note, if you are reporting from outside of the United States, you must also contact your local or regional Elanco product safety (regulatory or pharmacovigilance) representative.
Elanco Companion Animal Health
For companion animal information and/ or inquiries about companion animal products, call the Elanco Animal Health Technical Support Center at 1-888-545-5973 or visit Elanco Pet website. For questions regarding other Elanco products, call (800) 428-4441 or (317) 277-3185.
Connect for prospective and existing supplier information http://supplierportal.lilly.com/