Lilly Diabetes Solution Center

If you need help paying for your insulin, contact the Lilly Diabetes Solution Center at (833) 808-1234. Our patient-focused hotline staffed by medical representatives in the U.S. is available Monday through Friday, 9 a.m. to 8 p.m. Eastern time.

Affordable access to insulin is an issue that Lilly takes seriously. For over 95 years, Lilly has been working to develop medicines that save and improve the lives of people with diabetes.

No one should struggle with paying for their medicine. We understand the concern about the cost of insulin and want to have a meaningful dialogue. We know there's more to do to ensure people can access the insulin they need at an affordable cost.

While we collaborate with other stakeholders to develop long-term policy solutions to address gaps in our current U.S. health care system, we recognize there’s a pressing need for more immediate answers.

That’s why we have launched a suite of affordability programs, including the Lilly Diabetes Solution Center. Since its launch, each month up to 20,000 people are getting help affording their insulin, including help for people with immediate needs and customized solutions that lower the amount they pay at the pharmacy.

Lilly offers three lower-priced insulins that may reduce out of pocket costs. Learn more here, including information on availability and how to order. Anyone can call the Lilly Diabetes Solution Center at (833) 808-1234 to see if there is an option, including a lower-priced insulin, that reduces their out-of-pocket costs.