Safety
Manufacturing and quality
Making medicine for the people who rely on it requires around-the-clock operations, a focus on patient safety through rigorous quality standards, and investing in advanced manufacturing technologies to produce reliable and effective medicines.
Report a Lilly product concern
To help us ensure our medicines remain safe and effective, we ask patients, caregivers and health care providers to report any side effects or problems with your Lilly medicine.
Safe collection and disposal of medications and other health products
Lilly Canada is committed to diverting expired and/or unused medications and other health products from landfills and sewers, and ensuring their safe and effective collection and disposal. We are a member of the Health Products Stewardship Association.
Protect yourself from counterfeit products
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Everyone who needs medicine deserves real medicine, and we want to provide the information you need to help protect yourself against counterfeit products—including how to identify genuine Lilly medicine and report any counterfeit products.
Patient safety
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From the discovery of a potential new medicine and for as long as it’s available to patients, we monitor the benefits and risks of our medicines through pharmacovigilance.