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Our Insulin Affordability Programs

Eli Lilly and Company  | December 9, 2019

Lilly offers several insulin affordability programs to fill gaps in the current health care system for people most likely to pay higher out-of-pocket amounts. This includes people in high-deductible health insurance plans, the uninsured, and seniors or disabled people in Medicare Part D.

In 2019, the average out-of-pocket cost, at retail pharmacies, for people taking our most commonly prescribed insulin is $33 a month – a 15% decrease from last year.  Additionally, up to 20,000 people per month have received help via the Lilly Diabetes Solution Center in 2019. 


Here’s a closer look at our affordability solutions:

Capping Out-of-Pocket Costs

For more than a year, Lilly has capped out-of-pocket costs for our insulins at $95 per month. This cap applies to people with commercial insurance – or without insurance – and applies to an entire month’s prescription, not just one vial or pen.

Lower Price Insulin

Earlier this year, we launched a lower price version of our most popular insulin. Insulin Lispro is available at a list price 50 percent lower than the brand name medicine. It can be ordered by any pharmacy from several wholesalers and will usually be delivered in 1-2 days. If for any reason people cannot get it through their pharmacy, they should call the Lilly Diabetes Solution Center at (833) 808-1234.

Lilly Diabetes Solution Center

The Lilly Diabetes Solution Center offers affordability solutions, insulin donations to free clinics across the U.S., and other options to support people with immediate need for insulin. Our patient-focused hotline staffed by medical representatives in the U.S. is available Monday through Friday, 9 a.m. – 8 p.m. Eastern time. Anyone can call the Lilly Diabetes Solution Center at (833) 808-1234 to find out if they’re getting the lowest possible price based on their eligibility. 

Our programs are helping people, but there’s more work to be done. We’re actively working with key stakeholders to seek long-term policy changes to address the gaps in our health care system, and we’re confident solutions are possible.