New supplier onboarding and supplier information
Lilly has established the Working with Third Parties program to focus on identifying and managing potential risks posed by its associated third parties. As a potential or established supplier of Lilly, you are subject to Lilly’s risk management evaluation and subsequent processes throughout the lifecycle of the engagement.
Lilly is committed to ensuring the proper handling of Personal Information collected in connection with your business relationship with Lilly, in accordance with Lilly’s Privacy and Data Protection Policy and local law. Please read the Lilly Third Party Provider Privacy Notice.
Supplier onboarding
In the event Lilly wishes to procure goods or services from your business, your Lilly contact will initiate the Supplier Onboarding process. Through this process, Lilly will obtain your supplier information and assign a Lilly supplier code. Once onboarding is complete Purchase Orders will be generated.
*Note: Suppliers should never ship goods or initiate services until a Purchase Order is received from Lilly. The supplier onboarding process can be stopped at any time throughout the process.
For suppliers doing business with our United States, Canada and Puerto Rico Legal Entities.
Lilly will manage supplier relationships through Ariba Supplier Lifecycle, a cloud based platform that streamlines supplier management and procurement processes. Once Lilly initiates the supplier onboarding process, you will receive an email (from ansmtp.ariba.com) inviting you to connect with Lilly on the SAP Business Network. This email will guide you through completing the online registration form used to collect all relevent supplier details, required for onboarding. Please ensure to complete all required fields when populating the registration and then submit to Lilly. For further guidance please access: https://support.ariba.com/item/view/187148.
For all other countries:
Once Lilly initiates the Supplier onboarding process, you will receive an email communications from Lilly (SMIE13519@lilly.com) inviting you to complete an online Supplier Information Form (SIF). Follow the instructions on the SIF and ensure all required fields are completed. In addition to completing the SIF you will also be requested to email additional documentation to a predefined country email address.
Once your supplier information has been submitted, it will undergo review by Lilly. Subject to all checks being successfully validated, the information will be approved.
You may be contacted by Lilly if we have further queries.
Once qualified, you will receive further instructions on transacting with Lilly.
Lilly can now place the first Purchase Order with you.
We recommend suppliers to also check their spam mailbox for the above email addresses to ensure successful receipt of the registration forms.
*To confirm the location of the country selected visit the Contacting Accounts Payable page.
*Note: Suppliers should never ship goods or initiate services until a Purchase Order is received from Lilly. The supplier onboarding process can be stopped at any time throughout the process.
Once Lilly initiates the Supplier onboarding process, you will receive email communications from Lilly (SMIE13519@lilly.com) inviting you to complete an online Supplier Information Form (SIF). Follow the instructions on the SIF and ensure all compulsory fields are completed. Within the SIF you will also be requested to email additional documentation to an email address.
Once SIF has been completed, it will be reviewed by Lilly on the basis that all checks are valid, approved.
You may be contacted by Lilly if we have further queries.
Once qualified you will receive further instructions on transacting with Lilly.
Lilly can now place the first Purchase Order with you.
We recommend suppliers to also check their spam mailbox for the above email address.
*To confirm the location of the country selected visit - Contacting Accounts Payable
Suppliers doing business with Lilly in the U.S.
Lilly must obtain a current version of the form applicable to the supplier’s business situation.
Form W-9 and Instructions - This tax form is for U.S. and Puerto Rico suppliers who are receiving payment from U.S. entities.
IRS W-8 Series Forms & Instructions – This tax form is for suppliers outside of the U.S. who are receiving payment from U.S. entities.
Form 8233 and Instructions – This form is used by non-resident individuals to claim exemption from withholding tax on compensation for personal services, due to an income tax treaty or the personal exemption amount.
Note: Lilly cannot provide guidance on which tax form is appropriate for the supplier’s business circumstance. Consult the IRS instructions or a tax professional for questions regarding tax forms - Forms & Instructions | Internal Revenue Service (irs.gov)
Updating your supplier information
Ensuring Lilly has current supplier profile information (contact and payment detail) is vital to ensuring you receive timely information and payments.
If you have initiated your supplier onboarding process via Ariba Supplier Lifecycle for entities in the United States, Puerto Rico, or Canada, you can manage and update your information through the Ariba Business Network.
For step-by-step guidance, please refer to the following resource: https://support.ariba.com/item/view/187148.
To update any of the below data, you can do so by submitting an invoice or signed/stamped letterhead (address only) and send to the following Accounts Payable email addresses - Contacting Accounts Payable.
If you have not initiated your supplier onboarding process via Ariba Supplier Lifecycle, please follow the below guidance:
- Company name
- Company address
- Contact details (telephone number, e-mail address)
If either of the below need to be updated, you can initiate the change by reaching out to Contacting Accounts Payable. You will then be provided with the appropriate action to update this data.
- VAT registration number
- Payment/banking details