Suppliers: Operating Responsibly

Protecting Lilly

Protect Lilly & Information Security

Information is vital to our business. It sustains our company and allows us to deliver on our mission. The protection of personal and/or confidential information is critical to ensure the important work we do for our patients is not put at risk. Information security is everyone’s job.

Suppliers are valued contributors to Lilly who help support and enhance our business processes. Suppliers also play an important role in protecting and ensuring the confidentiality, integrity and availability of information. Therefore, Lilly suppliers must meet certain security control expectations.

The following resources help suppliers more effectively identify and manage potential information security risks. More information can be obtained from your Lilly contact.


The external cybersecurity threat landscape continues to evolve rapidly targeting vulnerabilities in networks, systems and people. The Federal Bureau of Investigation (FBI) and Cybersecurity and Infrastructure Security Agency (CISA) issued a recent announcement to raise awareness of the threat to pharma, research, and health care organizations working on COVID-19-related research. To learn more, read the CISA and FBI Public Service Announcement Regarding COVID-19.

Information Security Standard

Refer to the agreement for contractual obligations relating to information security. For standards and commitments, including the Information Security Standard, scroll down to the Standards and Commitments section of this page.

Third Party Business Rules for Secure Handling of Information

Business Rules for Secure Handling of Information

Lilly Supplier Code of Business Conduct

Lilly is committed to acting with integrity. We earn the trust and respect of our customers, regulators and the general public through the manner in which we conduct our business and their resulting experiences. Our suppliers help us earn and maintain trust and respect by conducting Lilly business in accordance with Lilly values.

View the resources below to learn about Lilly's beliefs, values and guiding principles.

Sourcing Events

Lilly will be retiring SAP Sourcing and moving to SAP Ariba on July 13, 2020. If you are participating in an ongoing sourcing event in SAP Sourcing, please utilize the materials under the SAP Sourcing section below. If the Global Procurement organization has requested to engage with you in SAP Ariba and you are not yet registered for Ariba, please follow these instructions. If you need technical assistance with Ariba, please visit Ariba Supplier help desk.

SAP Sourcing

Access the login link to access the Eli Lilly and Company SAP Sourcing tool. As a Supplier working with Lilly, you will be collaborating within this tool as requested by the Global Procurement organization. You may be requested or invited to participate in an RFx, Auction or Contract negotiation within the tool.

This site is to assist you in understanding how to login and navigate in the system and how to request support. Your company will only be granted initial access to the system, if requested by an authorized Lilly procurement representative.

Supplier Support for SAP Sourcing

If you have login or system issues, contact your Lilly Procurement representative. If you do not know who your Procurement representative is, send an email to describing the issue in detail. Support is based out of the United States, Monday through Friday, 8 a.m. to 4 p.m. (Eastern time).

Supplier User Guides

Lilly Participation Agreement and RFx Terms & Conditions

three people standing in the lobby by a Lilly sign

How to Report Adverse Events

The Lilly Answers Center