Independent in-person care options
Find in-person healthcare
providers for alopecia
Independent in-person care options
Find in-person healthcare
providers for dermatology
Independent telehealth
options
care options.
Independent
in-person care options
healthdirect
Find in-person healthcare
providers for diabetes
Independent in-person care options
Find in-person healthcare
providers for eczema
Independent in-person care options
Find in-person healthcare
providers for memory and thinking
Independent in-person care options
Find in-person healthcare
providers for migraine
Independent telehealth
options
care options.
Independent
in-person care options
healthdirect
Find in-person healthcare
providers for obesity
Independent in-person care options
Find in-person healthcare
providers for psoriasis
Independent in-person care options
Find in-person healthcare
providers for sleep apnoea
What is the “find in-person care” search tool, and how is it different from telehealth?
This tool, provided by independent service provider healthdirect, allows you to search for an independent healthcare professional near you, giving you in-person care options. Some of these professionals may also offer telehealth visits, but healthdirect is separate from telehealth-only provider options listed at Lilly.com/au.
Treatment decisions and prescribing practices are made at the discretion of the provider's care team. Providers located via this service may provide a range of care options, including prescribing medications. Lilly is not suggesting consumers seeking care through a provider listed at Lilly.com/au will be prescribed a Lilly treatment.
How are independent telehealth providers selected as options by Lilly?
Lilly seeks to provide patients with more choices in finding care that works for them. The independent telehealth service providers found on Lilly.com/au could complement your current primary care team or be an alternative to in-person care for certain conditions. Independent service providers are identified for listing on Lilly.com/au based on a variety of factors, including their robust medical practices, prioritisation of patient safety, and other consumer experience offerings.
Lilly is not receiving any compensation from this third-party service provider for referrals, and third-party service providers are not incentivised by Lilly to promote Lilly products. The telehealth service providers that are available via Lilly.com/au are independent and will exercise autonomous clinical judgement in evaluating any medical conditions and resulting care decisions which may or may not include medicine. Lilly evaluates potential healthcare service providers based on predefined criteria that prioritises the quality of care, services offered, and alignment with our values. Our criteria for selecting healthcare service providers includes quality of care, service offerings, ethical, regulatory, and legal compliance, geographical accessibility, and user experience feedback.
As new telehealth service providers are selected as options we will add them to the website. To learn more about the criteria used to evaluate vendors, please view our Independent Service Providers page.