Your care needs the

highest standards

From research to delivery and beyond, we rigorously test and monitor our medicines
to make sure they’re safe and effective.
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Quality and safety in every dose

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We’re setting new standards for medicine manufacturing, and we monitor the safety of our current products and communicate with regulators and healthcare providers.
Learn more about safety
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Authentic medicine you can trust

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When you need medicine, you deserve real medicine. Learn about the dangers of knock-off medicine and how to identify authentic Lilly medicine.
Learn about counterfeit products
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Have a concern? Let us know.

Trust is essential for health. If you have any questions or concerns about your product,
please reach out. We can help you determine the right path forward.
Please call Lilly’s Canada customer response centre at 1800-545-5972 (Monday-Friday, 9 a.m. to 8 p.m. Eastern Time, excluding holidays).

Every breakthrough
begins with a story

Our research and innovation are driven by real experiences, real challenges, and
real people — focusing on the lives we’re improving instead of only the conditions we’re treating.

When I tell friends or family members what I do, I know that medicine may be able to help them one day if they need it. I may even touch the very medicine that can help save them. It makes you feel good knowing that you are part of history and helped so many people.

Pat Harrington

Leader, Dry Packaging