
Protect Yourself Against Counterfeit, Fake, and Unsafe or Untested Compounded Products
The Risks of Counterfeit and Compounded Medicine
As a medicine company, we take product safety seriously. We want to make sure you have the information you need to protect yourself against counterfeit, fake, and unsafe or untested compounded knock-offs of Lilly medicines. Unfortunately, a growing number of these products are being mass-marketed and sold online, including through social media. They put people and their health at risk.
Counterfeit / Fake Products: Counterfeit or fake products are designed to imitate genuine medicines. It can be difficult to know whether you have a counterfeit product because they are made and sold in a manner that falsely represents their authenticity, origin or effectiveness. According to the Therapeutic Goods Administration (TGA), counterfeit products “may contain the wrong ingredients, contain too much, too little or no active ingredient at all or contain other harmful ingredients.” They may also be made in unsanitary conditions by unregulated entities without adequate skill or training.
Compounded Products: The TGA defines compounding as "the preparation, mixing, assembling, altering, packaging, and labelling of a medicines, medicine-delivery device or device in accordance with a doctor’s prescription, or initiative based on the doctor/patient/pharmacist/compounder relationship in the course of professional practice." However, compounded products are never evaluated by the TGA for quality, safety or efficacy.
In October 2024, the Australian Government introduced a ban of compounded GLP-1 RA medicines, in response to “increasing reports of patients coming to harm from [compounded incretin medications] including the hospitalisation of a patient in Australia due to a serious adverse event.” The Minister for Health Mark Butler has continued to voice the Australian Government and TGA’s concern for public safety, stating that compounded GLP-1 RA versions of registered medicines are not in line with current legislative exemptions for compounding medicines, or the TGA’s Good Manufacturing Practice licensing processes, which manufacturers of registered products are required to adhere to. Furthermore, compounded products are not subject to the same rigorous safety standards as registered medicines and are subject to safety risks. View the statement in full here.
If you suspect you have received counterfeit or fake Lilly medicine, please call Lilly Medical Information on 1800 4 LILLY (1800 454 559) or take the products to your local pharmacist for safe disposal.
If you are a patient and have any concerns about any pharmaceutical product you have taken, consult your healthcare professional immediately.
FAQs and Resources
How to Report Counterfeit Products and Adverse Events
How to Report Counterfeit Products and Adverse Events
If you believe that you may have received or used counterfeit, fake or any otherwise unsafe versions of "tirzepatide," please contact your healthcare provider or seek immediate medical attention. You should also report any such products to TGA.
We also encourage anyone who believes they received or used counterfeit, fake or otherwise unsafe version of a Lilly product to contact Lilly Medical Information on:
Australia 1800 4 LILLY (1800 454 559)
New Zealand 0800 500 056
You should take the products to your local pharmacist for safe disposal.
What We’re Doing About It
No single entity can stop counterfeiting and unsafe or untested compounded products. That’s why we’re partnering with global government regulatory and law enforcement agencies, along with other pharmaceutical companies, to deliver a global anti-counterfeiting strategy that prioritises patient safety.
We also continue to support international educational efforts by non-governmental organizations such as the World Health Organization, Partnership for Safe Medicines and others to warn patients and health care professionals about the dangers of buying medicines from non-traditional outlets.
PP-MG-AU-0098 10/2024