Contact Us

Kinsale Manufacturing Operations

Eli Lilly Kinsale Limited



Co. Cork

Phone: +353-21-477-2699

Global Business Solutions Centre

Eli Lilly Cork Limited

Island House

Eastgate Road

Eastgate Business Park

Little Island

Co. Cork

Phone: +353-21-423-2400

Lilly Limerick

Eli Lilly Limerick Limited

Roches Avenue

Raheen Business Park


V94 2C04

Sales & Marketing – Ireland

Eli Lilly and Company (Ireland) Limited

Lilly House,

Basing View,


RG21 4FA, UK

Phone: +353-1-661-4377

Report an Adverse Event or Product Complaint

Please do not use this website to report side effects or complaints about a Lilly product. If you experience side effects, talk to your doctor or other healthcare professional. This includes any possible side effects not listed in the package leaflet.

To report a side effect or product complaint about a Lilly product, please contact Lilly on the number below:


Call 01 664 0446

Please press 1 to speak to Medical Information.

Additionally, reporting forms and further information can be found at

By reporting side effects, you can help provide more information on the safety of medicines.

Medical Information

Lilly’s medical information resources are available to answer questions about our medicines, products and services, and for reporting side effects and product complaints.

Medical information cannot provide medical advice and individuals with questions on personal medical matters should always talk to their doctor or other healthcare professional.

The Medical Information team can also help connect healthcare professionals with our customer-focused teams. Lilly's Medical Science Liaisons serve as a resource for in-depth medical or scientific information for healthcare professionals and can discuss clinical areas of focus or research interests.

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Click to Chat: Chat online with a Lilly Medical Information professional. Opening hours: Mon - Fri, 8am - 4pm, excluding Bank Holidays

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Email us your Question


Call 01 664 0446

Please press 1 to speak to Medical Information.

Request contact with a representative

The Medical Information team can help connect healthcare professionals with our customer-focused team:

  • Lilly Sales Representatives, who can discuss and provide information on Lilly products and services with healthcare professionals.


Contact a representative

For healthcare professionals: Request a contact from a Lilly Sales Representative.

Report an Ethics Violation or Concern

We encourage anyone, whether working for Lilly or not, to speak up about potential violations of our code of business conduct or other company policies or procedures, or any suspected violations of laws and regulations. You may report a potential ethics violation or concern by contacting the Lilly Ethics and Compliance Hotline via this website. You can find up-to-date local phone numbers for most countries, where available, and you will be prompted with instructions for submitting a report consistent with local process. You also have the option to send us an email directly.

Lilly’s Corporate Responsibility and Grants and Donations Programmes

To find out more about Lilly’s corporate responsibility programme or if you have a question regarding applications for grants and donations funding, please click here.