Contact Us

Kinsale Manufacturing

Eli Lilly Kinsale Limited

Dunderrow

Kinsale

Co. Cork

Phone: +353-21-477-2699

Global Business Solutions Cork

Eli Lilly Cork Limited

Island House

Eastgate Road

Eastgate Business Park

Little Island

Co. Cork

Phone: +353-21-423-2400

Limerick Manufacturing

Eli Lilly Limerick Limited

Roches Avenue

Raheen Business Park

Limerick

V94 2C04

Ireland Sales & Marketing

Eli Lilly and Company (Ireland) Limited

Lilly House,

Basing View,

Basingstoke,

RG21 4FA, UK

Phone: +353-1-661-4377

Report an Adverse Event, Product Complaint or Suspected Counterfeit Product

If you experience side effects taking a Lilly medicine, talk to your doctor or other healthcare professional. This includes any possible side effects not listed in the package leaflet. By reporting side effects, you can help provide information on the safety of medicines.

Reporting forms and further information can be found at the HPRA website.

To report an adverse event, side effect or product complaint with a Lilly product, or suspected counterfeit product, please call Lilly Ireland.

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Call 01-664 0446

Please press 1 to speak to Medical Information.

Medical Information

Lilly’s medical information resources are available to answer questions about our medicines, products and services, and for reporting side effects, product complaints and suspected counterfeit products.

Medical information cannot provide medical advice and individuals with questions on personal medical matters should always talk to their doctor or other healthcare professional.

The Medical Information team can also help connect healthcare professionals with our customer-focused teams. Lilly's Medical Science Liaisons serve as a resource for in-depth medical or scientific information for healthcare professionals and can discuss clinical areas of focus or research interests with healthcare professionals.

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Click to Chat: Chat online with a Lilly Medical Information professional. Opening hours: Mon - Fri, 8am - 4pm, excluding Bank Holidays

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Red icon of a landline phone with a cross in the center of the display.

Call 01-664 0446

Please press 1 to speak to Medical Information.

Request contact with a representative

The Medical Information team can help connect healthcare professionals with our Lilly Sales Representatives, who can discuss and provide information on Lilly products and services with healthcare professionals.

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Contact a representative

For healthcare professionals: Request a contact from a Lilly Sales Representative.

Email our Medical Information team

Press Office

Please send any media enquiries to our UK & Ireland Press Office, using the contact details below.

Telephone: +44 (0) 20 3162 0046

Email our Public Affairs Team

Please note that requests for funding should be made via Lilly's Grants and Donations process and will not be responded to.

Report an Ethics Violation or Concern

We encourage anyone, whether working for Lilly or not, to speak up about potential violations of our code of business conduct or other company policies or procedures, or any suspected violations of laws and regulations. You may report a potential ethics violation or concern by contacting the Lilly Ethics and Compliance Hotline via  Lilly Ethics and Compliance. You can find up-to-date local phone numbers for most countries, where available, and you will be prompted with instructions for submitting a report consistent with local process. You also have the option to send us an email directly.

Lilly’s Corporate Responsibility and Grants and Donations Programmes

To find out more about Lilly’s corporate responsibility programme or if you have a question regarding applications for grants and donations funding, please see our Corporate Responsibility in Ireland page.