Contact us

Patients and caregivers

If you have questions about a Lilly medicine, please call Lilly Support Services™ at 1-800-LillyRx (1-800-545-5979) or send them to us via our Patient and Caregiver Submit a Question electronic form. If you are aware of an adverse experience or issue involving any Lilly medicine or device, please report it right away.

If you are under the age of 18 in the United States and have a question for Lilly, please ask your parent or guardian to contact us and provide us permission to speak with you. We’ll be glad to answer your question at that time.

If you take a Lilly medicine and are currently unemployed, or if you have limited income and don't have insurance, you may qualify for free Lilly medicine through the Lilly Cares Foundation, a separate nonprofit organization that provides donated Lilly medications at no cost to qualifying patients. Visit lillycares.com for more information.

A comprehensive list and information about each Lilly medicine can be found here..

Learn more about our new digital health care experience, LillyDirect™, here.

Health care providers

Customer Service and Online Resources

If you are a health care professional in the U.S. and have questions about Lilly medicine, please call Lilly Support Services™ at 1-800-LillyRx (1-800-545-5979) or visit Lilly Medical. The website offers medical information using a self-directed search, as well as options to submit your question or chat online with a Lilly medical professional.

A comprehensive list and information about each Lilly medicine can be found here..

Learn more about our new digital health care experience, LillyDirect®, here.

For questions about Lilly product samples or visits from a Lilly sales representative, please submit your request electronically: Sales & Samples Request. If you are aware of an adverse experience or issue involving any Lilly medicines or devices, please report it right away.

Financial Assistance Information for Cancer Patients

If you are a health care professional in the U.S., Lilly Support Services™ for Oncology offers resources and individualized support for eligible patients who use Lilly Oncology products. Services include help with benefits verification, prior authorization, paying for medicine and specialty-pharmacy coordination.

To learn more, contact Lilly Support Services™ for Oncology at 1-800-LillyRx (1-800-545-5979) or oncologysupport.lilly.com.

Media

Careers

Positions in the United States

Visit the Lilly Careers website and use our online portal to search and apply for job opportunities.

Positions outside the United States

For opportunities outside the U.S., please search via our global careers portal.

If you require an accommodation to submit a resume for a position with us, please email Lilly Human Resources for further assistance.

Prospective partners, collaborators and suppliers

Potential scientific partners and collaborators

For general information, please visit the scientific partnering section of this website.

Potential suppliers

Connect with us for prospective and existing supplier information.

Report an Ethics or Cybersecurity Vulnerability Concern

Report an Ethics Violation/Concern

We encourage anyone, whether working for Lilly or not, to speak up about potential violations of our code of business conduct or other company policies or procedures, or any suspected violations of laws and regulations. You may report a potential ethics violation or concern by calling the Lilly Ethics and Compliance Hotline at 1-800-815-2481 or via this website.

Please note that if you are reporting from outside of the United States, you can find up-to-date local phone numbers for most countries, where available, and you will be prompted with instructions for submitting a report consistent with the local process.

Report a Product Cybersecurity Vulnerability

If you have identified a potential product cybersecurity vulnerability, please visit our Product Cybersecurity Coordinated Vulnerability Disclosure Policy page.