Lilly Third Party Provider Privacy Statement
Your privacy is important to us. This Privacy Statement will let you know what Personal Information (PI) the Lilly controllers or affiliates identified in the How to Contact Us section below (“Lilly” or “we”) may process (e.g., collect, record, organize, structure, store, adapt or alter, retrieve, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, erase or destroy), how we protect it, and your rights and choices with respect to your PI.
PI We Collect and How We Use It
Your PI, including Name, Signature, Professional Contact Information, Government Identifiers and Financial Information, will be processed by the Lilly controllers or affiliates identified in the How to Contact Us section below, and/or entities or persons that work on behalf of, or in partnership with, Lilly but are not Lilly employees (“Third Parties”), for the following business or commercial purposes under the bases of your consent, to perform a contract, or to pursue Lilly’s legitimate interest as part of its normal course of business, provided there are no overriding interests of the person:
Administration of our business processes, e.g., Process Invoices and Payments
Contracting and business planning activities, e.g., RFIs, RFPs, RFQs and Auctions
Responding to requests for information
Regulatory and legal compliance
To meet legal or regulatory obligations, inclusive of company record retention, that are in the legitimate interest of Lilly.
We also value your input about the quality of the services you receive and may also contact you to ask for your opinion.
You may choose not to share your PI, but we may not be able to:
Include you in future business opportunities via RFIs, RFPs, RFQs, auctions
Onboard you as a supplier, to provide goods or services to Lilly
Provide you with certain information, products or services.
We do not sell PI.
Reasons We Share PI
We may share your PI with business partners, Lilly employees and affiliates, vendors, suppliers, and contractors for purposes consistent with those identified in this notice. These Third Parties have agreed to protect the information and to process it as directed by us (if acting on our behalf) or as required by law. We may also be required to disclose your information in response to lawful requests by public authorities, including to comply with national security or law enforcement requests.
Where We Transfer and Process Your PI
We may transmit your PI to other Lilly affiliates and Third Parties worldwide, which may in turn transmit your PI to other Lilly affiliates and/or Third Parties. These affiliates and/or Third Parties may be located in countries that do not ensure the same level of data protection, but are required to treat PI in a manner consistent with this notice. To obtain additional information regarding the basis for transfers that Lilly has in place for cross-border transfers of PI (which may include consent, Standard Contractual Clauses, existing adequacy, decisions, etc.) or Lilly’s commitment to the EU-US and Swiss-US Privacy Shield frameworks. Please contact us at email@example.com or visit this website's Privacy Statement.
Eli Lilly Australia is bound by the Australian Privacy Principles contained within the Privacy Act 1988 (as amended from time to time).
Eli Lilly New Zealand is bound by the Privacy Act 1993 (as amended from time to time).
We may also provide your PI to a Third Party in connection with the sale, assignment or other transfer of the business to which the information relates, in which case we will require any such buyer to agree to treat PI in accordance with this notice.
How Long We Keep PI
PI will be saved for the period of time needed to fulfill legitimate and lawful business purposes in accordance with Lilly’s records retention policies and applicable laws and regulations.
How We Secure PI
We provide reasonable physical, electronic and procedural safeguards to protect PI we process and maintain. We limit access to PI to authorized employees and Third Parties who need access to perform the business activities described in this notice. Although we strive to protect the PI we process and maintain, no security system can prevent all potential security breaches.
Your Rights and Choices
Upon verification of your identity, and as applicable by law, you have the right to:
information from us on how your PI is being processed, and with whom it is being shared
to see and get a copy of the PI that we have about you
that we correct, restrict the processing of, and/or erase/delete your PI
to have your information transmitted to another entity or person in a machine-readable format, in limited circumstances
Change or withdraw your consent at any time
Object to the processing of your PI;
Set expectations for the handling of your PI after your death
There may be exceptions that apply to your request. To exercise your rights, you or your authorized representative may submit a request to:
For Greece: firstname.lastname@example.org
For UK, EEA, Serbia, and Switzerland: email@example.com
For U.S.: firstname.lastname@example.org or 1-800-Lilly-Rx (1-800-545-5979)
For all other countries, please see Annex 1 for contact information.
You will not be discriminated against for exercising any of your rights.
How to Contact Us
If you have any questions about this Privacy Statement, you may contact us from one of the resources listed in Annex 1 below.
For more information about Lilly’s privacy practice, please visit lilly.com/privacy.
How to Submit a Complaint
If you wish to raise a complaint on how we have handled your PI, you can contact the Global Privacy Office and Data Protection Officer at email@example.com.
If you are not satisfied with our response or believe we are processing your PI out of accordance with the law, you can register a complaint with a relevant regulatory authority (e.g., a Data Protection Authority [DPA] or Attorney General).
Annex 1: Contact List
Algeria: Eli Lilly (Suisse) S.A- Bureau Algérie, Lot El Bouroudj n°409 Ain Allah Dely Brahim16032 Alger Algérie, Tel: +213-2199-4600
Argentina: Eli Lilly Interamérica, Inc. (Suc. Arg.), Tronador 4890 - 12* 1430 Buenos Aires Argentina, Tel: +54-11-4546-4000
Australia (ABN 39 000 233 992): Eli Lilly Australia Pty Limited, 112 Wharf Road West Ryde NSW 2114 Australia, Tel:+61-29-235-4444
Austria: Eli Lilly GmbH, Eli Lilly GmbH Erdberger Lände 26 A A-1030 Vienna Austria, Tel: +43-1-711-780
Belgium: Eli Lilly Benelux S.A./N.V. Rue Du Marquis 1 Markiesstraat 1000 Brussels Belgium, Tel: +32 2 548 84 84
Bosnia and Herzegovina: Eli Lilly B-H d.o.o. , Azize Šaćirbegović ½ Sarajevo 71000 Bosnia and Herzegovina, Tel: +38-73-394-2020
Brazil: Eli Lilly do Brasil Ltda., Av. Morumbi 8264 Brooklin São Paulo / SP Brazil, Tel:+55-11-2144-6911
Bulgaria: Eli Lilly (Suisse) SA, 102 Bulgaria Blvd Business Center Bellissimo Office 27 Sofia 1680, Tel: +35-92-491-4140
Canada: Eli Lilly Canada Inc., 130 King Street West, Suite 900 P.O. box 73 Exchange Tower Toronto ON M5X 1B1 Canada, Tel: +1-416-694-3221
China – Beijing: 11/F, ONE INDIGO 20 Jiuxianqiao Road, Chaoyang District, Beijing 100016, P.R. China, Tel: +86-10-5904-2000
China – Shanghai: Eli Lilly Trading (Shanghai) Co., Ltd., 16-19F Tower 1 HKRI Taikoo Hui No. 288 Shi Men No. 1 Road Shanghai 200041, P.R. China, Tel: +86-21-2302-1100
China – Suzhou: Lilly Suzhou Pharmaceutical Co., Ltd., No.109 FangZhong Street Suzhou Industrial Park 215126 Jiangsu Province P.R. China, Tel: +86-512-6761-5459
Colombia: Eli Lilly Interamerica Inc, Transversal 18 No. 96-41 Piso 6 Bogotá Colombia, Tel: +57-1-602-4200
Cost Rica: Compañía Farmacéutica Eli Lilly de Centro América S A, San Rafael de Escazú, Boulevar de Multiplaza del Centro Comercial Boulevar, 50 metros Este, Edificio KPMG, San José Postal Code: 455-1260 Escazú, Tel: +506-2208-7200
Cyprus: Eli Lilly Cyprus, Eli-Lilly (Suisse) S .A. representative office Cyprus, 86 Makariou Avenue, 4th floor Christofides Building, 3021 Limassol Cyprus, Tel: +357-25-81-8054
Czech Republic: Eli Lilly ČR, S.R.O., Pobrezni 394/12 186 00 Paha 8 Czech Republic, Tel: +42-023-466-4111
Denmark: Eli Lilly Denmark A/S, Lyskaer 3 E,2 tv., 2730 Herlev, Tel: +45-45-266-000
Egypt: Eli Lilly – Scientific Office A 2 "Double Wing" BB007, Cairo Festival City, 3rd Floor, 5th Settlement New Cairo, Egypt, Tel: +20-22-268-5300
Estonia: Eli Lilly (Suisse)S.A. Estonia Affiliate, Eli Lilly Estonia A.H. Tammsaare tee 47, C-Tower, 11316 Tallinn, Tel: +372-6817-280
Finland: Oy Eli Lilly Finland AB, Laajalahdentie 23, FIN - 00330 Helsinki, Tel:+358-9-854-5250
France: Lilly France SAS, 24 boulevard Vital Bouhot 92521 Neuilly Sur Seine France, Tel: +33-1-55-49-34-34
France – Fegersheim: Lilly France SAS, ZA 2, rue du Colonel Lilly Fegersheim France, Tel : +33-39-064-4000
Germany: Lilly Deutschland GmbH; Werner-Reimers-Str. 2-4, D-61352 Bad Homburg, Tel: +49-6172-2730
Greece: Pharmaserve – Lilly SACI, 15th Klm National Road Athens- Lamia 145 64 Kifissia Greece, Tel: 00302106294600
Hong Kong: Eli Lilly Asia, Inc., Unit 3203-06 32/F Chubb Tower Windsor House 311 Gloucester Road Causeway Bay Hong Kong, Tel: +85-22-572-0160
Hungary: Lilly Hungaria Kft., Madach I. u.13-14. 1075 Budapest Hungary, Tel: +36-1-328-5100,
India: Eli Lilly and Company (India) Pvt. Ltd., Plot No. 92, Sector – 32 Gurgaon – 122 001 Haryana – (INDIA), Tel: +91-12-4475-3042
Lilly Capacity Center India: Eli Lilly Services India Pvt. Ltd., 1st Fl. Primrose (2B) Building Embassy Tech Village Outer Ring Road Devarabisanahalli Bengaluru India, Tel: +91-804-664-0999
Ireland: Eli Lilly Cork Limited, Island House, Eastgate Road Eastgate Business Park Little Island Co. Cork Ireland, Tel: +35-32-1423-2400
Ireland-Kinsale: Eli Lilly Kinsale Limited, Eli Lilly Kinsale Limited Dunderrow Kinsale Co. Cork Ireland, Tel: +35-32-1477-2699
Israel: 4 Hashizaf St 8th Floor Raanana 4366411 Israel, Tel: +97-29-960-6234
Italy: Eli Lilly Italia SpA, via Antonio Gramsci 731 50019 Sesto Fiorentino (FI), Tel: +39-554-2571
Japan – Kobe: Eli Lilly Japan K.K., Eli Lilly Japan K.K. Lilly Plaza One Building 5-1-28, Isogami-dori Chuo-ku, Kobe-city 651-0086 Hyogo Japan, Tel: +81-78-242-9000
Japan – Seishin: Seishin Manufacturing, Eli Lilly Japan K.K., 4-3-3 Takatsukadai Nishi-ku Kobe Hyogo 651-2271 Japan, Tel:+81-78-992-7403
Korea: Lilly Korea Ltd., 4th Floor 98 Huamro Jung-gu LG Seoul Yeok Building Seoul Korea 04637, Tel: +82-23-459-2600
Latvia: Eli Lilly (Suisse) S.A.representative office, Duntes 6 Riga LV-1013 Latvia, Tel: +37-167-36-4000
Lebanon: Eli Lilly (Suisse) S.A, Jisr el Wati,Sin El Fil Fouad Ammoun St. Plot #2252, 4th & 5th Flrs Beirut Lebanon, Tel:+96-1150-4700
Lithuania: Eli Lilly Lithuania UAB, Gyneju str. 16 01109 Vilnius Lithuania, Tel: +37-05-264-9600
Malaysia: Eli Lilly(Malaysia) Sdn Bhd (Company No. 48120-X), Level 7 Menara OBYU No. 4 Jalan PJU8/8A Damansara Perdana 47820 Petaling Jaya Selangor Darul Ehsan Malaysia, Tel: +60-377-21-6222
Mexico: Eli Lilly Compañía de México, S.A. de C.V., Calzada de Tlalpan # 2024 Col. Campestre Churubusco Del. Coyoacán 04200 Mexico D.F., Tel: +52-55-5484-3800
Mexico – GBS: Global Business Solutions, Calzada de Tlalpan # 2024 Col. Campestre Churubusco Del. Coyoacán 04200 Mexico D.F., Tel: +52-55-5484-6990
Morocco: Eli Lilly Suisse Bureau Du Maroc, Coline 2 lot 37-38 Niveau 1 Imm A Sidi Maarouf Casablanca Morocco, Tel: +21-25-2906-9800
Netherlands: Lilly Nederland BV, Papendorpseweg 83 3528 BJ UTRECHT, Tel: +31-30-60-25-800
New Zealand: Eli Lilly and Company (NZ) Limited, Level 1 123 Ormiston Road Botany Junction Auckland 2016 New Zealand
Norway: Eli Lilly Norge A.S, Innspurten 15 0663 Oslo, Tel: +47-22-88-18-00
Pakistan: Eli Lilly Pakistan (Private) Limited, 5-A 5th Office Floor. Al-Tijarah Centre, 32-1-A Block 6 PECHS Main Shahrah-e-Faisal Karachi 75400, Tel: +92-211-1120-1301
Peru: Eli Lilly Interamerica, Inc. (Sucursal Peruana), Las Begonias 441, piso 11, San Isidro Peru, Tel: +51-1712-6450
Philippines: Eli Lilly (Philippines), Inc., Clock In Penthouse (22nd Flr) 30th Corporate Center 30 Meralco Avenue Pasig City 1604 Philippines, Tel: +632-7750-1318
Poland: Eli Lilly Polska Sp. z o.o ul. Zwirkii Wigury 18A 02-092 Warszawa, Tel: +48-22-440-3300
Portugal: Lilly Portugal – Produtos Farmacêuticos Lda., Torre Ocidente RuaGalileu Galilei N.º 2, Piso 7 Fracção A/D 1500-392 LISBOA, Tel: +351 21 412 66 00, Fax: +351 21 410 99 44
Puerto Rico: Eli Lilly Export, S.A. (Puerto Rico Branch), 235 Federico Costa Street Parque Las Américas I Suite 401 San Juan Puerto Rico 00918-1342, Tel : +1-787-753-7070
Puerto Rico: Lilly del Caribe, Inc., 430 Calle Fabril Carolina PR 00987-2705 Lilly del Caribe Inc. (PR05) 400 Calle Fabril Carolina PR 00987-2707,Tel: +1-787-257-5555
Romania: SC Eli Lilly Romania SRL, 12 Menuetului Street Bucharest Business Park D Building 2nd floor Bucharest Romania, Tel: +40-214-023-000
Russia: Eli Lilly Vostok S.A., Presnenskaya naberezhnaya 10-A 123112 Moscow Russia, Tel: +74-952-58-5001
Saudi Arabia: Eli Lilly and Company Scientific Office, 16th Floor Bldg No.3074 Tower B Olaya Towers Prince Mohamed Ibn Abdulaziz Street Olaya Riyadh Kingdom of Saudi Arabia, Tel: +96-614-61-7800
Serbia: Eli Lilly (Suisse) S.A., Representative Office, Vladimira Popovica 38 11000 Belgrade Serbia, Tel:+38-1116-55-0001
Singapore: Eli Lilly (Singapore) Pte Ltd, The Work Project 1 Kim Seng Promenade #1101 Great World City East Tower Singapore 237994, Tel: +65-67-36-7400
Slovakia: Eli Lilly Slovakia S.R.O., Panenska 6, 811 03 Bratislava Slovensko, Tel : +42-122-066-3111
Slovenia: Eli Lilly Farmacevtska druzba, d.o.o, Dunajska 167 1000 Ljubljana Slovenia, Tel: +38-615-80-0010
South Africa: Eli Lilly South Africa (Proprietary) Limited, 1st floor Golden oak house, Ballyoaks Office Park 35 Ballyclare Drive Bryanston South Africa,Tel: +27-11-510-9300
Spain: Lilly, S.A., Avda. Industria 30 28108 Alcobendas – Madrid, Tel: +34-91-663-5000
Sweden: Eli Lilly Sweden AB, Gustav III:s boulevard 42 floor 6 SE-169 73 Solna Sweden: Tel: +46-87-37- 8800
Switzerland: Eli Lilly (Suisse) SA, 16 Chemin des Coquelicots 16 Air Center Building CH-1214 Vernier/Geneva Switzerland,Tel : +41-22-306-0401
Switzerland: Eli Lilly Export S.A., 16 Chemin des Coquelicots 16 Air Center Building CH-1214 Vernier Switzerland, Tel :+41-22-306-0333
Taiwan: Eli Lilly and Company(Taiwan), Inc., 11F, 365, Fu Hsing N. Road, Taipei, Taiwan 105, ROC, Tel :+88-62-2715-2950
Thailand: Eli Lilly Asia Inc.-Thailand Branch, 9th Floor, CRC Tower, All Seasons Place 87/2 Wireless Rd Lumpini Phatumwan Bangkok 10330 Thailand, Tel: +66-2612-6200
Turkey: Lilly Ilac Ticaret Ltd. Sti., Acıbadem Mah. Çeçen Sokak Akasya Acıbadem Kent Etabı A Blok Kat: 3 34660 Üsküdar / İstanbul, Tel: +90-21-65-54-0000
Ukraine: Eli Lilly Vostok S. A.,9/2, V. Vasylkivska Str., of. 15 01004 Kiev Ukraine, Tel: +38-44-490-2585
United Arab Emirates: Eli Lilly (Suisse) S.A, Office No. 601 6th Floor Building 25 Dubai Health Care City United Arab Emirates, Tel: +97-144-53-7800
United Kingdom: (Basingstoke) Eli Lilly and Company Limited, Lilly House, Priestley Road, Basingstoke, Hampshire, RG24 9NL, Tel: +44-12-5631-5000
United Kingdom: Lilly Research Centre, Erl Wood Manor Sunninghill Road Windlesham Surrey GU20 6PH UK, Tel: +44-1276-48-3000
United States: Lilly Corporate Aviation Facility, 2800 High School Rd., Indianapolis IN 43241 USA, Tel: +1-317-276-2929
United States: Eli Lilly and Company, 893 South Delaware St., Indianapolis IN 46285 USA, Tel: +1-317-276-2000
United States: Lilly NJ-NY, 33 ImClone Drive Branchburg NJ 08876 USA, Tel: +1-908-243-3100
United States: Lilly – NY, 450 East 29th Street New York NY 10016 USA, Tel: +1-212-645-1405
United States: Lilly USA, Eli Lilly and Company 1500 S. Harding Street Indianapolis IN 46221 USA, Tel: +1-317-433-1625
Unites States: Lilly USA, 1200 W. Morris Street Indianapolis IN 46221 USA, Tel: +1-317-651-7973
United States: Washington, DC, Eli Lilly and Company 555 Twelfth Street NW Suite 650 Washington DC 20004 USA, Tel: +1-202-434-1015
Vietnam: The Representative Office of Eli Lilly Export S.A. in Ho Chi Minh City, Unit 2402 24th Floor 9-11 Ton Duc Thang Street District 1 HCMC Vietnam, Tel: +84862879191
Last Updated: September 22, 2020