New and Existing Supplier Setup

Supplier Setup and Change Requirements

Lilly is committed to ensuring the proper handling of Personal Information collected in connection with your business relationship with Lilly, in accordance with Lilly’s Privacy and Data Protection Policy and local law. Please read the Lilly Third Party Provider Privacy Notice.

Required Documents

Situation Required Documentation
New supplier
Required Documentation:
Reactivate supplier after inactive period
Required Documentation:
Tax Form: Supplier domiciled in U.S. – W9, Supplier domiciled outside U.S. – W8 or 8233
Name or Tax ID change
Required Documentation:
Note: Lilly cannot provide guidance on which tax form is appropriate for the supplier’s business circumstance. Please consult the IRS instructions or a tax professional for questions regarding tax forms.
Address change
Required Documentation:
Contact (email, fax, phone) change
Required Documentation:
Diversity Categorization change
Required Documentation:
Banking detail change
Required Documentation:
Enroll in electronic payments
Required Documentation:

Supplier Information Form (SIF): Form will not open in Internet Explorer. Right-click and select "save target as ..." and save file to desktop, then open; OR, use Chrome to access the site and file.

Electronic Payment Enrollment Form: Used when requesting to be switched from check to electronic payments or to request a change to supplier electronic payment bank details. Form will not open in Internet Explorer. Right-click and select "save target as ..." and save file to desktop, then open; OR, use Chrome to access the site and file.

Tax Forms: Supplier must determine appropriate tax form for its business situation. Lilly must obtain a current version of the form applicable to the supplier’s business situation.

Supplier domiciled in the U.S.: Form W9 and Instructions

Supplier domiciled outside the U.S. withholding (please read U.S. Withholding Tax Information below)

Additional Helpful Links

For Suppliers Located Outside the United States

U.S. Federal Withholding Tax Information for Foreign Suppliers

The United States government, through the United States Treasury which is the U.S. governmental agency responsible for tax collection and tax law enforcement, generally requires United States companies making payments to non-U.S. persons or companies to withhold 30% of payments subject to Non-Resident Alien (NRA) withholding.

Not all payments are subject to withholding and the withholding rate may be reduced under certain tax code provisions or tax treaties. Any reduction of the 30% withholding tax is dependent upon obtaining a valid W-8 series form or 8233 identifying your status and declaring that you are eligible for an exemption or reduced withholding rate due to an income tax treaty between your country and the United States, if applicable. These forms will be required prior to engaging in business with Lilly or when a supplier’s existing form has expired.

Lilly cannot provide income tax advice to you; however, we do want to make the U.S. tax compliance process as straightforward as possible. You can also review a list of Frequently Asked Questions (FAQs) regarding the requirements and process. If after reading these instructions and reviewing the FAQs you have additional questions, we recommend that you consult your tax professional or you may refer to the website of the IRS which provides the appropriate forms and instructions you may need and informative publications that may be helpful to you. Of note, Publication 515, Withholding of Tax on Nonresident Aliens and Foreign Entities and Publication 519, U.S. Tax Guide for Aliens, may be beneficial.

Taxpayers located outside the United States may also contact the IRS by mail, phone, or fax at the U.S. contact information below. Also, international offices are available and are listed here.

Internal Revenue Service

International Accounts

Philadelphia, PA 19255-0725

Tel: 267-941-1000 (not toll-free) Fax: 267-941-1055

Phone service available from 6 a.m. to 11 p.m. (Eastern time), Monday through Friday

Where to Submit Documentation

Situation Required Documentation
New supplier
Required Documentation:
Submit documentation to your Lilly contact
Reactivate supplier after inactive period
Required Documentation:
Existing supplier – all change requests
Required Documentation:
Web invoicing site: Instructions OR
Existing supplier – enroll in electronic payments
Required Documentation:

Invoicing Requirements

Please see the Lilly Supplier Ariba page for Invoicing requirements for United Kingdom and Ireland.

Please see the Lilly Supplier eConnect page for Canada, Norway, Sweden, Denmark, France, Belgium, Netherlands, Germany, Austria and Spain.

United States and Puerto Rico

Lilly is committed to achieving on-time, accurate payment. However, there are key points to understand:

  • Lilly’s standard terms are net 60 days from date of receipt of a valid/accurate invoice.

  • Web invoicing is required for all Purchase Order (PO) business.

  • Inaccurate invoices will be rejected and accurate resubmission will be required.

  • Lilly issues payments on a weekly basis. All invoices which have reached their payment term maturity will be accumulated and paid in the next weekly payment.

Need additional help with invoicing?

Contact the Eli Lilly and Company Purchase to Pay Answer Center:

Sales and Use Tax Direct Pay Permit And Exemptions

Direct Pay Permits

Indiana

Eli Lilly and Company maintains an Indiana Sales and Use Tax Direct Pay Permit, which authorizes Lilly to make direct payments to the state for the taxes. For purchases subject to Indiana sales and use tax, suppliers should not invoice Lilly for the taxes.

Construction Contractors: Do not use this Indiana Direct Pay Permit.

New Jersey

Eli Lilly and Company’s subsidiary, ImClone Systems, LLC, maintains a New Jersey limited Sales and Use Tax Direct Pay Permit, which authorizes Lilly to make direct payments to the state for the taxes when the taxability is not known at the time of purchase. For purchases subject to New Jersey sales and use tax, please send requests for a Direct Pay Permit to the following email address: vendorcertificaterequest@lilly.com.

The following information should be included in the request:

  • Legal Entity Name and Address of the Vendor requesting the exemption certificate

  • Description of what is being purchased

  • Name of Lilly Contact

  • Lilly Entity Name paying for good or service

    • (Eligible Lilly Entities include: Eli Lilly and Company, and ImClone Systems)

  • Address where the goods are being delivered, or location of services performed

A tax team member will contact you within two business days with any additional questions, instructions to charge applicable tax on the invoice, or to provide the Direct Pay Permit.

Sales Tax Exemption Certification Request

Submit all requests for Eli Lilly and Company’s Sales Tax Exemption Certificate to the following email address: vendorcertificaterequest@lilly.com. The following information should be included in the request:

  • Legal Entity Name and Address of the Vendor requesting the exemption certificate

  • Description of what is being purchased

  • Name of Lilly Contact

  • Lilly Entity Name paying for good or service

    • (Common Lilly Entities include but are not limited to: Eli Lilly and Company, ImClone Systems, Lohmann Animal Health, Lilly USA, Elanco US)

  • Address where the goods are being delivered, or location of services performed

A tax team member will contact you within 2 business days with any additional questions or to provide the Sales Tax Exemption Certificate.